- Check file size and format
Photos must be in JPEG or PNG format, and no larger than 10 MB in file size or 1000 x 1000 pixels in image size. If your photo doesn’t meet these requirements, you can convert it to the correct size and format before sending.
- Update WeChat
Updating to the latest version of WeChat may allow you to send larger photos.
- Check your network connection
A poor network connection can prevent WeChat from sending files. You can try disabling your network by swiping down your phone’s screen and tapping the Wi-Fi or phone data icon. After a few seconds, you can turn it back on or connect to a new network.
- Check your permissions
Make sure WeChat has permission to access your phone’s camera. For Android, you can go to Settings > Apps & notifications > App permissions > Camera/Location/Microphone/Phone and enable WeChat’s permissions. For iOS, you can go to Settings > WeChat > Enable or disable Location/Contacts/Microphone/Camera.
