Exchange ActiveSync Issues with Android 2.3.3
Situation: After upgrading your Android phone to 2.3.3, you may receive an error message "your client doesn't support the necessary feature" when sync email and Calendar with Exchange server.
Case 3: it could be the inheritable permissions.
You have to set an option on a AD server in your account. On the
security tab click on advanced then set the option "Include inheritable
permissions from this object's parent".
Case 4: Found the problem.
Password had special characters... As soon as we rid the password
of any "&", or "@", it seemed to work.
Thought I would share in case anyone else is having that issue.
Case 5; I spoke to one of my IT guys.
We took a closer look at the Exchange server.
First our SSL certificate was not issued to the protocol of a
mail server (support.****.com)
instead of (mail.****.com) and it was not properly installed.
He deleted that certificate and I was able to connect right away,
with the SSL box UNCHECKED.
Since we didn't want to leave the server without a
SSL, we then purchased a new certificate with the proper name
(mail.****.com) and installed that.
Again, I connected right away, this time with the SSL box
CHECKED. To verify, I tried
to connect with the SSL box unchecked, I was not able to.
This is the first time we ever tried to connect a phone to this
Exchange box using ActiveSync.
After this we were able to connect another Droid phone to it
without any issue.
I tried two Honeycomb
tablets, both having the same issue, they cannot connect to
Exchange mail, throwing error messages talking about sign in errors. See
here http://code.google.com/p/android/issues/detail?id=16992#makechanges
Case 6: It seems that individual phones ask for the
setup differently. I was having an issue using my DRIOD X ver2.3.3 but
finally got it to work.
Case 7: Have a Samsung Galaxy SII, with Exchange
mail problems.
This solution worked for me
1) Erase my phone, back to factory settings
2) When starting the clean phone, i signed in to my
google account
3) Setup the exchange account
4) It worked
Case 8: I am not sure why. But it seems like after
doing this I was receiving a security settings feedback/message from the
exchange server. Earlier I was prompted with question about whether to
accept the exchange server change my security settings, but nothing
happened after I accepted. Know I got this status message with a list of
all security settings the exchange server may modify. I then accepted
this, and finally I could synch my mail and contacts.
Case 9: if
you change your Exchange password, you need to change it on your phone
as well. My calendar had
been syncing beautifully until about a week ago, when it suddenly
stopped. It finally
occurred to me that I hadn't changed the password in my settings on the
actual phone as well.
Case 10: Had the same problems in the Samsung
Galaxy S II but that was apparently because I did not accept to be part
of the "Samsung Social Hub".
Case 11: If you have the problem that you cannot
configure at all and you get a security error (With a reference to APN),
then the solution is simple:
Go to security settings of your phone en create a
PIN lock with at least 4 digits. Try it again and it works. Tested on 2
phones.
Case 12: Solution that did it for me: Logged on to
the webmail exchange client, clicked options, then to the left there is
an option for managing mobile units. There i found my phone in two
versions, IMEI same but different user agent codes (thus the error?). I
deleted all of the mobile units, then without warning, the phone
rebooted, deleted everything in the phone, resetting it to factory
standard. I then added my exchange account again, and voila, it work...
Case 13: I found a solution.. I think calendar sync
won't work if ur employer company policy forces to use device PIN lock
functionality. Here is solution:
1. Just activate password/PIN protection for your
phone Lock screen by setting a PIN lock for device screen
2. set Auto-sync ON in account settings
3. then reconfigure ur exchange a/c once.
After sync .. u will be able to see ur exchange
calendar name in device's "Calendars" list.
2. Create an exchange account on your android
phone. >> Check "accept all SSL certificates" option <<
3. It will pop you a security warning that you will
accept.
4. Go in your notifications. There will be a
security warning from Active Sync that ask you to set up a security code
for your phone. (It wont accept a pattern security access) This is part
of the security policy embedded in Exchange. You can tweak it in order
to remove this feature, but NOT recommended in a corporate env.
5. As a verification point only : Login to OWA. GO
in settings, show all settings and in the left pane, select "phones" to
make sure your phone is there. You may see it twice but do NOT delete
any of them.
At this point, synchro should be done and you
should see stuff traveling back and forth.
then i did a factory reset on the phone which asked
me if i would also like to delete data on memory card as well, so i
selected that as well.
then when it restarted, i activated the phone again
on the carrier,
signed up with my google account on the phone,
then i tried setting up my corporate account and i
was able to set it up, then it asked to reboot and it did,